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2021 Chevrolet Bolt Charging Procedures

Over the past year, less than 20 Chevrolet Bolts of earlier model years have started on fire as the result of a defect in the charging procedure (specific details here). Although the 2021 Bolts have a different battery and there have been no reports of this issue, the extension of the recall has been issued by Chevrolet out of an abundance of caution. Evie is currently comprised of 100 2021 Chevrolet Bolt’s (which have had zero instances reported.)   

On August 20, 2021, the National Highway Traffic Safety Administration (NHTSA) added 2019-2022 Chevrolet Bolt vehicles (about 73,000 cars) to the recall of the 2017-2019 Chevrolet Bolt vehicles (about 69,000 cars) after a dozen cars started on fire in a little more than a year.  While GM is continuing to investigate this issue and work toward a remedy, we at HOURCAR will institute the below procedures to charge the Chevrolet Bolt. 

Evie is great for trips around town, and HOURCAR is great for trips “up north”. Whenever possible, keep Evie in-town and leave the charging to us. 

HOURCAR's Recall Response:

HOURCAR is taking all precautions necessary to reduce risk, exceeding GMs charging requests. These charging practices will remain in effect on all Chevrolet Bolt’s until the recall is no longer in effect. 

Limit Charging to 90%

Set all cars at 90% state of charge (Target Charge Level mode). This will keep the battery from being fully charged and reduce the risk of overloading the system. 

Vehicle is Out of Service at 80 Miles of Range or Less

To reduce stress on the battery, when a trip is ended with 80 miles or less range left on the battery, the car will go out of service so HOURCAR can come and charge up the vehicle. 

No Indoor Overnight Charging

In the rare event a fire does happen, it starts slowly and takes a long time to be extinguished. Given that this may cause damage inside, we will not be charging Bolt’s indoors overnight. 

How to Charge the Bolt:

Should you need to charge the Bolt during your trip, you must follow the below procedures: 

Charge Outdoors

Charge the Bolt only on outdoor chargers. Do not charge the vehicle inside of garages, ramps, or any other structure. 

Charge Before 70 Miles of Range is Left

If you are going to run out of range before you end your trip, connect the car to a Level 1 or Level 2 before the range drops below 70 miles. GM recommends charging the car more often and at lower frequencies than one big charge.  

No DCFC (Level 3 - Rapid) Charging

The majority of charging stations are a level 2, however should you come across a DCFC (Level 3 – Rapid) charging system, do not charge the Bolt. If absolutely necessary, charge it only for enough range for you to return it to the Home Area. 

Wait After You Charge

Fires the caused the recall were found in vehicles that had been recently charged. If you must charge a Bolt during your trip, give the car some time after unplugging to reduce risk. 

Charge Before 70 Miles of Range is Left

If you are going to run out of range before you end your trip, connect the car to a Level 1 or Level 2 before the range drops below 70 miles. GM recommends charging the car more often and at lower frequencies than one big charge.  

No DCFC (Level 3 - Rapid) Charging

The majority of charging stations are a level 2, however should you come across a DCFC (Level 3 – Rapid) charging system, do not charge the Bolt. If absolutely necessary, charge it only for enough range for you to return it to the Home Area. 

Evie is great for quick one-way trips with on-street parking, and HOURCAR is great for round-trip adventures to the great outdoors. While there have been no issues reported with the 2021 Chevrolet Bolt, we are requesting members to keep Evie trips in town so that the HOURCAR team can charge them per the recall guidelines. If you are taking a longer trip,  reserve an HOURCAR and leave the charging to us. All HOURCARs have a fuel card inside, and our Subarus even have Minnesota State Park passes. If you do take a longer trip with a Chevrolet Bolt and need to charge it, do so outside and for no longer than 8 hours; the Chargepoint Charging Card is located inside of the glovebox.  

You will be notified of any major changes or developments which affect your transportation options with us as this recall develops. Minor changes will be made directly to this page. We appreciate your understanding and support as we continue to transform the way the Twin Cities get around. If you have any questions, please view our FAQs or reach out to us at Evie@HOURCAR.org