Add PLUS to your plan and we’ll:
•waive the $1,000 at-fault damage fee
•add 100 more miles per trip per day
•remove admin fees for things like tickets
PLUS is standard on “Adventure PLUS” plans, is available as an upgrade for the “Student” and “Everyday” plan, and is not available on the “Try It” plan.
Fees are subject to an additional 17.075% tax in Saint Paul and 17.225% in Minneapolis which include city sales tax, county sales tax, state sales tax, transit improvement sales and use, and motor vehicle rental (9.2%) taxes. Driving credit cannot be used to pay state and local taxes or fee charges.
All Drive Credit expires 60 days after applied, unless stated otherwise. View credit via the app or in your account online.
The below credits are manually issued. To receive credit, you must email trip details (start/end/date/time) to Evie@HOURCAR.org. Credits will be issued within 72 business hours, valid for the next 60 days as Drive Credit. Trip costs will not be refunded.
Move an improperly parked Evie = $10 (each car)
Relocate an Evie during a Snow Emergency = $10 (each car)
Kindness Credits = $1-$20 (thanks for watching out for others!)
The below fees are not charged if you are enrolled in a PLUS plan during the time of incident. The cost of the ticket is not included.
Towing Processing Fee = $15
Parking Ticket Processing Fee = $15
Toll Charge Processing Fee = $15
At-Fault Damage Fee = up to $1,000
Excessive Cleaning Fee = up to $200 per instance (includes smoking, pet, trash, and odor)
Biohazard Cleaning Fee = $250 biohazard service removal fee + Unavailable Vehicle Fee per Day + other additional fees as relevant
Unsecured Vehicle Fee = up to $75 per occurrence
Unavailable Vehicle Fee = Day rate times number of days vehicle was impounded/unavailable for rental
Dead Battery = up to $40 per occurrence
Excessive/Major Violation of Terms = $250 Fee + Cost of repair/cleaning + possible membership revocation
Excessive Complaint = up to $50 per incident