All Drive Credit expires 60 days after applied, unless stated otherwise. View credit via the app or in your account online.

Automatic Credits: 

End your Evie trip with the car charging at a green EV Spot Charger = $4

Manual Credits: To receive credit, you must email trip details (start/end/date/time) to [email protected]. Credits will be issued within 72 business hours, valid for the next 60 days as Drive Credit. Trip costs will not be refunded. 

Move an improperly parked Evie = $10 (each car)

Relocate an Evie during a Snow Emergency = $10 (each car) 

Kindness Credits = $1-$20 (thanks for watching out for others!) 

We charge fees to discourage inconvenience to fellow members of our carsharing community. We’d always rather hear from you than not if there’s anything that we should be aware of, so communicate with us to avoid most fees. If the fee includes the cost of a ticket, such as a parking citation, the cost of the ticket is not included in the below fees. 

Towing Processing Fee = $50

Parking Ticket Processing Fee = $35

Toll Charge Processing Fee = $25

Unsafe Driving Damage Fee = $0 to $250

Excessive Cleaning Fee = up to $200 per instance (includes smoking, pet, trash, and odor)

Biohazard Cleaning Fee = $250 biohazard service removal fee + Unavailable Vehicle Fee per Day + other additional fees as relevant

Unsecured Vehicle Fee = up to $75 per occurrence

Unavailable Vehicle Fee = Day rate times number of days vehicle was impounded/unavailable for rental

Dead Battery = up to $40 per occurrence

Excessive/Major Violation of Terms = $250 Fee + Cost of repair/cleaning + possible membership revocation

Excessive Complaint = up to $50 per incident